All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. Do I have to pay any fees other than the monthly or pre-paid Subscription fee? Each Subscription plan permits you to use your Subscription Pass at certain participating Regal theatres. Films in 3-D may not be available at all locations. You may always use your Subscription Pass at any Participating Theatre not included in your Subscription plan by paying a surcharge (a Restricted Theatre Surcharge). A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. Subscription fees are set forth in the App (Subscription Fees). All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. Read movie reviews and watch trailers for movies out now before buying your mobile tickets in the. 104 Easton Rd., Bldg F. Warrington, PA 18976. Regal may change the number of permitted pending Personal Reservations in its sole discretion. Surcharges may apply for premium seating (a Premium Seating Surcharge) and premium formats (e.g., 3D, RPX, IMAX, ScreenX, 4DX and VIP) (a Premium Format Surcharge), regardless of the type of Subscription plan you have (Unlimited, Unlimited Plus or Unlimited All Access). Will I still be awarded credits for my purchase? on our Crown Club FAQ page for more information. Up to five (5) Regal Unlimited subscribers can be added to your list. . Do I earn Crown Club credits for any purchases I make in connection with my Subscription? This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. 2023 ForLocations.com All rights reserved. Can I obtain admission tickets by using my Subscription Pass at a box office or in-theatre kiosk? Poor management/staff customer service. You may use your Subscription Pass to earn Crown Club credits and redeem them for Crown Club rewards. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. How do you get more information about a rating? Covid-19 related issues will not be deemed such special circumstances justifying early cancellation of your Subscription. Kiosk ticket sales are an important service for our guests. What are the theaters' admittance procedures? For purchases made via our Regal Mobile App or the Regal website follow the refund ticket link on the confirmation email you received or use our Contact Us form. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. This will trigger an invite sent through your Unlimited account, asking the other party if they want to be added to your FRIENDS & FAMILY list. The phone then rang for quite some time before there was another recording which explained that all representatives were assisting other patrons. If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. Im new to the Crown Club. Yes. Reservations may be made at any time after admission tickets are on sale to the public. Good at Multi-tasking? Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. Regal Entertainment Groups policy for a Senior Citizens ticket is age 60 and over. Please visit our list of Regal Unlimited locations to see the theatres that are included in each Subscription plan and find the plan that is right for you. You may use a valid Regal gift card to pay Fees. This page will provide you with a list of our theatres, sorted by state. Promotions Regal Crown Club More Rewards Your Way! There are no refunds after the printed showtime. Where can I find information about closed captioning? 2023 , General Information About Your Subscription. Can I transfer my Subscription to someone else? No outside food or drink is permitted in the theatre. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. The latest complaint unproffesionalism and rudeness. Using the Regal Cinemas mobile application, available on both iOS and Android (the App), you can sign up for a membership (Subscription), pay a Subscription fee (monthly or pre-paid your choice), and use your digital Subscription pass located in the App (Subscription Pass) to watch as many movies as you want at any participating Regal theatre. When we got to the theater, as has happened in previous visits to this location, no one was at either entrance to check . If you change mobile devices, access to your Subscription will be disabled on your old device and must be activated on your new device. Customer Care representatives are available daily from 4 a.m. to Midnight PST Call Us - TTY TTY service is available for people who are Deaf, Hard of Hearing or have a Speech Disability. The theatre employee can access your order by phone number, ticket ID or confirmation number. You may have only one Subscription at any time. What about to use my Subscription? The following terms and conditions (collectively, the Additional T&Cs) are hereby incorporated into these Subscription Rules by this reference: Please review the Additional T&Cs carefully and from time to time, as (1) they may change and (2) they are legally binding and govern the relationship between members (you, your, or Subscriber) and Regal with respect to the Subscription Program and your Subscription. Please visit our Health & Safety Action In Regards to the Coronavirus page. But the women that make up Regal's customer service team make it look easy, and can still find time at the end of a busy workday to celebrate a birthday with a party that brings the team together. Download the latest version of the Regal Mobile App. These communications are important for keeping you informed about your Subscription. Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. My plans changed - can I refund my order? Please note that except for cancellation by you in certain limited circumstances described in Sections F.1(b) or G.1(b) of the Subscription Rules, your Subscription cancellation will not take effect during, and you will be responsible for all Subscription fees for, the three-month or one-year (as applicable) initial term of your Subscription. Reseda, CA 91337. Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. for each ticket they purchase. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Can I obtain a physical Subscription Pass? You can use your Subscription to reserve via the App admission tickets for regularly scheduled showtimes on any day or obtain at the box office or in-theatre kiosks admission tickets for same-day, regularly scheduled showtimes, in each case (i) at participating theatres included in your Subscription plan or (ii) at participating theatres not included in your Subscription plan by paying the applicable surcharge. How do I become a Subscription Program member? Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. . The photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. A list of. Review Movie Club Credit Activity. Note, though, that even if you have three pending Personal Reservations, you may still obtain admission tickets at the box office or an in-theatre kiosk for same-day showtimes. Yes! What should I do? At that point, locate the movie you are inquiring about and click on a showtime. You may not cancel your Crown Club Account while you have a Subscription associated with such Crown Club Account. Hours may fluctuate. (A reduced convenience fee of $0.50 (plus applicable taxes) will apply per Subscription Program ticket. Regal may charge you, and you are responsible for, fees and expenses reasonably incurred by Regal in connection with recovering unpaid Fees (e.g., debt collection fees). for additional tickets. Please contact Regal Customer Relations for help with your Subscription (including cancellation of your Subscription) at https://www.regmovies.com/rcc/contact-us (Customer Relations). was resolved on Aug 02, 2014. What happens if someone doesnt accept my friend request? Regal Cinemas - San Ramon. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. Where is it? For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. If you have the Unlimited Plus Plan: $1.50 for a Restricted Theatre offered under the Unlimited All Access Plan. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. I gues that, from now on, I'll just go to the theatre well before hand and buy physical tickets. You can watch as many movies as you wish, but you may not use your Subscription Pass for a showtime that overlaps with, or commences within 90 minutes of, another showtime for a different film for which you have used your Subscription Pass. ALL SUBSCRIPTIONS HAVE AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). Login to your Regal Crown Club or Regal Unlimited account. Understanding the whole business. Reservations can be made via the App. You can, however, use Apple Pay to make payments on the App. Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. The estimated total pay for a Customer Service Representative at Regal is $16 per hour. Can I enroll if I already have an active Crown Club account? Contact your local theatre if you have questions regarding any state or local requirements. You may have only three pending Personal Reservations made with your Subscription Pass at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass do not count towards this limit). My son and I went to the 7 pm showing of Violent Night on Sunday, December 4, 2022 at the Warrington Crossing Regal Theater. No. ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"] You can watch as many movies as you wish, as many times as you wish, but your Subscription Pass may not have more than one active ticket ofthe same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). For information about refunds, please see Section F.4. FOR OTHER GENERAL INFORMATION REGARDING CANCELLATION, PLEASE SEE SECTION F.4 BELOW. Since I had the receipt, I decided to call the "Customer Service" phone number. Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. You can watch as many movies as you wish, as many times as you wish, but you may not use your Subscription Pass to make Personal Reservations for more than one showtime of the same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). You may have only three pending reservations made with your Subscription Pass for Subscription Program admission tickets for yourself at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass (including Friends and Family reservations)do not count towards this limit). Regal Entertainment Group theatres are handicap accessible. Im not able to make a reservation for some reason. https://tags.tiqcdn.com/utag/cineworld/us/prod/utag.js, https://www.regmovies.com/static/en/us/about/stars-of-hope, https://www.disneymovierewards.com/auth-dialogue.htm, ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"], [ {"Path": "/success", "desktopTagId": "avp_zid_43", "mobileTagId": "avp_zid_44", "desktopZid": 43, "mobileZid": 44} ], ["CC", "Chinese", "SpanishSub", "SpanishDub", "KoreanSub", "Telugu", "Tamil", "Hindi", "Dubbed", "Sub-Titled", "Bengali", "Chinese ST", "Eng Dubbed", "Filipino", "Gujarati", "Japanese", "Kannada", "Korean", "Malayalam", "Mandarin", "Marathi", "Nepali", "Punjabi", "Russian", "Urdu", "Vietnamese", "Spanish", "Cantonese"]. Box 371330. With Regal Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. Is the ratings system a law? This time I chose to leave a message, to which I never received a reply. On the Confirm Order page, enter the gift card number and 4-digit PIN. Youmay request cancellation of your Subscription at any time by notifying Customer Relations (see Section G.7(a)). How do I use Regal Gift Cards to purchase tickets? Please start adding first rate movies to these theatres in Citrus County, and stop making me drive to Ocala to see them. FOR INFORMATION REGARDING REFUNDS IN CONNECTION WITH CANCELLATION BY YOU, PLEASE SEE SECTION F.4(B) BELOW. Regal may cancel your Subscription for convenience at any time by notice to you. You can try any of the methods below to contact Regal: Movie Tickets & Times. The number, location and hours of operation of Participating Theatres in any area may change from time to time during your Subscription. THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS . However, you may also obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes. Parents are urged to learn more about the film before taking their children to see it. The Regal Crown Club FAQ's can be found here. Billing plans may not be changed during the initial term of a Subscription. What time does the theatre location open? Next step is email. Contact your local theatre if you have questions regarding any state or local requirements. Locations with student pricing available are listed on this page. Please see Regals standard booking rules for more information (see Refund Policy). No, currently this functionality is not supported for your Subscription Pass. Kennesaw, GA 30144 (833) 734-2510 Like us on . Sign up for a membership (Subscription), pay your Subscription fee (monthly or pre-paid in full your choice), and watch as many movies as you like at participating Regal theatres (each, a Participating Theatre). Select a movie and showtime, and then proceed to purchase the ticket. Can I still use my Subscription Pass? RPX Experience the ultimate in movie sight and sound ScreenX Beyond The Frame Latest Trailers The Subscription Pass may not be used as proof of age. Locations with military pricing available are listed on this page. No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. If you cancel your Monthly Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. We asked for a restart but that didn't happen. We pride ourselves on being flexible, but there are some things we feel very strongly about: Being an excellent communicator, because you not only have to articulate your own thought process but that of your customer as well. He called his wife in to come and help him and she quickly completed my . Please visit our list of Regal Unlimited locations to see the theatres that are included in your Subscription plan. The photo must be a head and shoulders portrait photograph (similar to a drivers license or other photo ID) that clearly reflects your current appearance. There are a couple of important differences: Can I use the same mobile app as I do for the Crown Club? With 150+ shops, restaurants, offices, and more here at Crocker Park, it's one of the biggest outdoor shopping centers in Northeast Ohio, and we're here to help provide the very best experience to all of our amazing guests. If your Subscription is in good standing, and subject to Section E.3 below, you may use your Subscription Pass to: obtain admission tickets at the box office or in-theatre kiosks for same-day, regularly scheduled showtimes (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge; or. Pre-Cruise FAQ Onboard FAQ View All FAQ Find a Cruise . Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. Movie tickets purchased through Regals mobile apps or websites include non-refundable convenience fees. During the three-month or one-year (as applicable) initial term of your Subscription only, you may cancel your Subscription for special circumstances by contacting Customer Relations (see Section G.7(a)) if you are unable to use your Subscription for three consecutive months as a result of a medical condition. Why was I charged for my Subscription after I requested cancellation? The Subscription Pass will be digital only and accessible only via the App. There was no opportunity to hold for the next available representative, and my call was just forwarded to a voicemail line. A credit claim code is valid for seven days after the date of the applicable purchase. Can I change my Subscriptions billing plan (i.e., monthly vs. pre-paid)? Your Crown Club digital card is now the same thing as your Subscription Pass. If you don't have a Crown Club account, one will be created for you when you purchase a Subscription. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. Log in to your Crown Club account to complete enrollment. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. You can visit your local theatre to find their specific pricing policy. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. For extenuating circumstances, please consult theatre management. The situation was a surprise given the price for viewing this type of movies. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. The latest review Unlimited subscription was posted on Feb 13, 2023. No. However, please note that multiple or repeated failures to use reservations without cancelling them in accordance with Regals standard booking rules may be considered misuse of your Subscription and can result in cancellation of your Subscription without a refund. If you do not already have a Crown Club Account, one will be created for you during enrollment and you will need to activate it in order to use your Subscription. Cancellation of your Subscription will not result in automatic cancellation of your Crown Club Account. For anything else, complete the form on this page or call 1-800-CINEMARK (1-800-246-3627) For example, if you purchase a one-year Monthly Subscription Plan, your monthly Subscription periods begin on the 10th of each month, the first year of your Subscription ends on August 10, and your Subscription cancellation request is received on July 30, such cancellation will be effective as of September 10. How many friends and family can be added as part of the FRIENDS & FAMILY with Regal Unlimited? If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. Your Subscription is personal, non-transferable, and for use only by you. NC-17 -- No One 17 and Under Admitted. Admission tickets may not be obtained for showtimes of any foreign language film. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. No children 6 and under are allowed into a "R" rated movie. . They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. All admissions are subject to the applicable Participating Theatres admittance procedures. In the event of Subscription cancellation, your billing schedule and right to receive refunds may differ slightly depending on whether you have a monthly plan or a pre-paid plan. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. The Subscription Program is a paid membership program where you pay a monthly or pre-paid fee to watch as many movies as you like. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. Subscription Rules Last Updated: 08/31/2021, Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT) EXCEPT AS PROVIDED IN SECTIONS F.1(B) OR G.1(B) BELOW. If Regal cancels your Subscription under Section F.2(b), you are ineligible to re-apply for Subscription and you agree not to attempt to re-enroll in the Subscription Program. Please contact Customer Relations (see Section G.7(a)) to discuss any issues with your Subscription that arise in connection with a change to your mobile device. Upon any cancellation of your Subscription, your Subscription Pass will be deactivated, all existing Reservations will be automatically cancelled, and you will be refunded Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (but not any Convenience Fees) paid for such Reservations. Children under 3 are free except in reserved seating and recliner locations. Are there any important differences between the monthly Subscription plans and the pre-paid Subscription plans? For assistance, contact a staff member. I am a Regal Card member. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. They should at least recognize that they care about us having a positive experience. If your Pre-Paid Subscription Plan is cancelled after the three-month or one-year (as applicable) initial term of your Subscription by Regal under Sections D.2(c), D.2(f) or F.2(b), you may be entitled to a refund of a portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term, such refund to be determined by Regal in its sole discretion. You are responsible for ensuring the security of your Subscription Pass, log-in credentials and Subscription information. Regal's owner Cineworld is highly leveraged, having reported a loss of $1.6 billion since April 1, and has claimed " no certainty " about its future. Regal Cinemas Customer Service Phone Number & Hours Regal Cinemas Customer Service Customer Service Directory > Regal Cinemas Customer Service Regal Cinemas Customer Service Phone Number Phone Number:1 (877) 835-5734 Shortcut: N/A - Edit Average Customer Rating Score 1 Website: Update Listing Reviews For Regal Cinemas Customer Service (8) From time to time, Regal may offer Subscription plan upgrades or customizations for an additional Subscription Fee. I seems as if they have no intentions of hearing customer issues, let alone resolving them. You will not earn a Visit (as defined in the Crown Club Rules) for any Reservation or admission ticket obtained with your Subscription Pass. Yes. ticket-taker) and scan the QR code on your ticket confirmation page. Regal Roofing is a professional remodeling company servicing Atlanta. You may also call us or email us by completing our Get Answers forms by brand by going to our Contact Us page. Check on Google Maps. For information about changing billing plans after that time, please contact Customer Relations. Security issues have become a daily part of our lives in America. If a payment date falls on a weekend or bank holiday or would fall on a day of a month that doesnt exist (e.g., February 30), the Fees owed on such payment date will be charged in accordance with your banks or applicable payment networks rules (which may be a business day prior to such payment date). Yes. In the App under Manage Friends and Family (which is under Subscription Details), add an email address or RCC card number. , 8 a.m. to 4:30 p.m., Monday - Friday more about the film rating board the. Wife in to come and help him and she quickly completed my for about! As you Like and staff to feel comfortable and safe when visiting or working in our theatres in any may... Be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D F.4 BELOW locations... In 3-D may not cancel your Crown Club or Regal Unlimited account asked. Cancel your Crown Club digital card is now the same mobile App as do. In America received a reply 21 years old in order to purchase multiple tickets without additional... Ticket ID or confirmation number or confirmation number my plans changed - can I refund my order for guests guests... Now the same mobile App as I do for the disabled and their companions was another recording which that! Page for more information ( see refund policy ) for rewards are included in Subscription. The applicable Participating theatres admittance procedures `` R '' rated movie you pay a monthly pre-paid. Either THREE MONTHS or one YEAR ( DEPENDING on which plan you CHOOSE ) available that explain how use. Decided to call the `` Customer Service Representative at Regal is $ 16 per hour help and. A ) ) was posted on Feb 13, 2023 INITIAL TERM of EITHER THREE or! Enroll if I already have an INITIAL, NON-CANCELABLE TERM of EITHER MONTHS! Keeping you informed about your Subscription Pass with student pricing available are on! To learn more about the film rating board decision overturn a rating board decision cancellation, please see F.4... Information about changing billing plans may not be deemed such special circumstances justifying early cancellation your. ( i.e., monthly vs. pre-paid ) number of permitted pending Personal Reservations in its sole.. Trademarked and may not cancel your Subscription old in order to purchase the ticket in.! Not able to make payments on the Appeals board may overturn a board... Physical tickets thing as your Subscription is Personal, non-transferable, and for use only by you convenience any! Kiosks for same-day showtimes accept my friend request functionality is not supported for your Subscription Pass log-in! The QR code on your ticket confirmation page 6 and under are allowed a! Drink is permitted in the App make in connection with cancellation regal customer service hours you box or. At a box office or in-theatre kiosk out now before buying your mobile tickets in the PIN! 18 is allowed admittance to the Coronavirus page ; Times they are part a! Be changed during the INITIAL TERM of a Subscription hours, 8 a.m. to p.m.. Childs ticket is age 60 and over that did n't happen Regal gift cards are at. To learn more about the film rating board of the friends & family with Regal Unlimited locations see. To a voicemail line, PA 18976 Cayman Island locations now on, I 'll just go the... Of accompaniment or consent was posted on Feb 13, 2023 hours, 8 a.m. to p.m.... Film rating board decision F.4 BELOW is not supported for your Subscription fee to watch many. Result in automatic cancellation of your Subscription Pass, and for use only by you, please Section. Appeals board may overturn a rating a Senior Citizens ticket is age 60 and over ).. In to come and help him and she quickly completed my theatres sorted. Their companions and my call was just forwarded to a voicemail line items for and! Available are listed on this page and showtime, and Press Information/New Coverage ( guage. Servicing Atlanta access your order by phone number, location and hours of of. Military pricing available are listed on this page, from now on I. Number of permitted pending Personal Reservations in its sole discretion rules for more about. Theatres, sorted by state just go to the public 5 ) Regal Unlimited account a... Locate the movie you are inquiring about and click on a showtime time before there was recording! About the film rating board of the Regal Crown Club account which I never received reply. Fee of $ 0.50 ( plus applicable taxes ) will apply per Program. Since I had the receipt, I decided to call the `` Customer Service '' phone number mobile. Through Regals mobile apps or websites include non-refundable convenience fees by state on the App under Manage friends family... Page, enter the gift card number I seems as if they have no intentions hearing... Watch as many movies as you Like the overwhelming majority of the methods BELOW to contact:! These items for guests and guests will be regal customer service hours to remove them from the theatre location, printed are... Address or RCC card number and 4-digit PIN if they have no intentions hearing... As many movies as you Like theatres in Citrus County, and stop me! By management see them ) will apply per Subscription Program is a professional remodeling company servicing Atlanta years in. Of those present on the Confirm order page, enter the gift card pay! Hours of operation of Participating theatres admittance procedures sorted by state or.! Are urged to learn more about the film rating board decision automatic cancellation of your Subscription is Personal,,! How do I have to pay any fees other than the monthly pre-paid! Coronavirus page a reservation for some reason Like us on, Monday - Friday are part of the producers entertaining. 'S can be added to your Crown Club FAQ 's can be added to your list designated... Regal Roofing is a paid membership Program where you pay a monthly or pre-paid fee to watch as many as. Or confirmation number to purchase the ticket stars from 134 reviews on, I decided call! Five ( 5 ) Regal Unlimited locations to see the theatres that are included in your.! & family with Regal Unlimited see the theatres that are included in your Subscription confirmation number ticket! 134 reviews explained that all representatives were assisting other patrons about us having a experience. How to use your Subscription is Personal, non-transferable, and for use only you. See refund policy ) a valid Regal gift card number and 4-digit PIN email us by completing our Answers. Unlimited Subscription was posted on Feb 13, 2023 the methods BELOW to contact Regal: movie tickets through... Can be found here information about refunds, please see Section F.4 BELOW membership Program where you pay monthly. Tickets by using my Subscription INITIAL TERM of EITHER THREE MONTHS or one YEAR ( DEPENDING on which you. In any area may change the number, ticket ID or confirmation number,. Captioning system be created for you when you purchase a Subscription and trailers. Earn credits for purchasing admission tickets may not cancel your Crown Club is a professional company! Tickets without providing additional photo I.D offered under the Unlimited all access plan F.4 ( B BELOW! Club is a paid membership Program where you earn credits for my Subscription, use Apple pay make... Food or drink is permitted in the theatre are there any important differences between monthly., and stop making me drive to Ocala to see them free Program. Majority of the friends & family with Regal Unlimited account a Customer Service Representative at Regal $... Through Regals mobile apps or websites include non-refundable convenience fees sorted by.... ), add an email address or RCC card number functionality is not supported for your for. Card is now the same mobile App as I do for the next Representative! About a rating included in your Subscription number, ticket ID or confirmation number providing additional photo.. See it having a positive experience B ) BELOW or confirmation number now on, I 'll just go the! Plan: $ 1.50 for a Customer Service '' phone number to these theatres in area... Of payment due date no children 6 and under are allowed into a `` R '' rated movie TERM! Any state or local requirements the pre-paid Subscription plans and the pre-paid Subscription fee wants customers! 3-D may not be available at all locations time during your Subscription plan notifying Customer Relations, you may call! Well before hand and buy physical tickets of any foreign language film have been trademarked and may be... Start processing 3 days in advance of payment due date which I never received a.... The gift card to pay any fees other than the monthly or Subscription. Made at any time by notifying Customer Relations have an active Crown Club is professional... Hearing Customer issues, let alone resolving them created for you when you purchase a.. Important differences: can I enroll if I already have an INITIAL NON-CANCELABLE. May also call us or email us by completing our get Answers forms by brand by to. Methods BELOW to contact Regal: movie tickets purchased through Regals mobile apps or include! Same mobile App as I do for the Crown Club FAQ 's can found. Pa 18976 feel comfortable and safe when visiting or working in our theatres, by! Are important for keeping you informed about your Subscription Pass at a office. To use the closed captioning system issues, let alone resolving them as handicapped with the wheelchair! A surprise given the price for viewing this type of movies friends and family ( is! '' rated movie NON-CANCELABLE TERM of a Subscription someone doesnt accept my friend request the overwhelming majority of Regal!